The once-glorious internet was colonized by platforms that made all-but-magical promises to their users—and, at least initially, seemed to deliver on them. But once users were locked in, the platforms turned on them to make their business customers happy. Then the platforms turned to abusing their business customers to claw back all the value for themselves. In the end, the platforms die.

Doctorow’s argument clearly resonated. Once named, it became obvious that enshittification is everywhere, so much so that the American Dialect Society named it its 2023 Word of the Year, and it was cited as an inspiration for the 2025 season of Black Mirror.

Here, now, in Enshittification the book, Doctorow moves the conversation beyond the overwhelming sense of our inevitably enshittified fate. He shows us the specific decisions that led us here, who made them, and—most important—how they can be undone.

The year is 1986. The city is San Francisco. Here, Martin Hench will invent the forensic accountant–what a bounty hunter is to people, he is to money–but for now he’s an MIT dropout odd-jobbing his way around a city still reeling from the invention of a revolutionary new technology that will change everything about crime forever, one we now take completely for granted.

When Marty finds himself hired by Silicon Valley PC startup Fidelity Computing to investigate a group of disgruntled ex-employees who’ve founded a competitor startup, he quickly realizes he’s on the wrong side. Marty ditches the greasy old guys running Fidelity Computing without a second thought, utterly infatuated with the electric atmosphere of Computing Freedom. Located in the heart of the Mission, this group of brilliant young women found themselves exhausted by the predatory business practices of Fidelity Computing and set out to beat them at their own game, making better computers and driving Fidelity Computing out of business. But this optimistic startup, fueled by young love and California-style burritos, has no idea the depth of the evil they’re seeking to unroot or the risks they run.

In this company-eat-company city, Martin and his friends will be lucky to escape with their lives.

We can—we must—dismantle the tech platforms. In The Internet Con, Cory Doctorow explains how to seize the means of computation, by forcing Silicon Valley to do the thing it fears most: interoperate. Interoperability will tear down the walls between technologies, allowing users leave platforms, remix their media, and reconfigure their devices without corporate permission.

Interoperability is the only route to the rapid and enduring annihilation of the platforms. The Internet Con is the disassembly manual we need to take back our internet.